Privacy Policy

For the purposes outlined in this privacy notice, we may collect your personal data in different ways: when you provide it directly through our online forms, by email or in person; when you visit our website or use our online services; and when we obtain information through other sources permitted by law. The personal data we collect includes: - Full name - Email address - Phone number (when applicable) - General financial information voluntarily provided during consultation - Browsing data and cookies (IP address, browser type, pages visited)

Your personal data will be used for the following primary purposes, which are necessary for the provision of our services: - Providing personalized financial advisory - Evaluating your eligibility for government support programs - Following up on your inquiry or information request - Contacting you to provide the requested information - Preparing internal service reports and statistics Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service: - Sending informational newsletters about support programs and financial education - Invitations to workshops, seminars and events organized by Kelurantiqomx - Service satisfaction surveys

Kelurantiqomx will not sell, rent or share your personal information with third parties for marketing purposes without your express consent. However, we may share your data in the following cases: - With competent authorities when required by law, regulation or legal process - With government institutions within the framework of social support procedures that you have expressly requested - With service providers acting on our behalf and under our instructions (technology services, cloud storage) In all cases, we require these third parties to maintain adequate security measures to protect your data.

You have the right to Access, Rectify, Cancel or Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, you may send a request to privacidad@kelurantiqomx.com or submit it directly at our offices. Your request must contain: - Full name and identification details - Clear and precise description of the personal data for which you seek to exercise any of the ARCO rights - Any document or information that facilitates locating your data We will respond to your request within a maximum period of 20 business days from the date of receipt.

At Kelurantiqomx, we implement administrative, technical and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing. These measures include: - Data encryption in transit and at rest using SSL/TLS protocols - Role-based access control for authorized personnel - Regular staff training on data protection matters - Semi-annual information security audits - Periodic data backups on secure servers

We reserve the right to make changes or updates to this privacy notice at any time. Changes will be available on our website kelurantiqomx.com. We recommend reviewing this notice periodically to stay informed about how we protect your information.

If you have any questions or comments about this privacy notice, you may contact us at: Kelurantiqomx, S.A. de C.V. Av. Paseo de la Reforma 505, Floor 12 Col. Cuauhtemoc, C.P. 06500 Mexico City, CDMX Email: privacidad@kelurantiqomx.com Phone: +52 (55) 4170-8923